Contact Us

Company Name: Guangzhou Yewan Media Co., Ltd.
Email: service@jorqemal.com

Let’s Stay Connected

Have a question about a product, an existing order, or your shopping experience? Our customer care team is available to provide information and assist with general inquiries.

Email Support

Email: service@jorqemal.com

Emails are reviewed during our regular service hours. Please check your email address carefully before submitting your message so our reply can reach you.

Customer Care Hours

Monday–Friday
9:00 AM–6:00 PM (EST)

Messages received outside these hours, on weekends, or during public holidays will be reviewed during the next available business period.

Order-Related Questions

If your message concerns an order, please include:

• Your full name

• Your order number

• The email address used at checkout

• The product name

• A short explanation of your request

• Clear photos, when relevant

Providing these details helps our team locate your order and understand your inquiry more efficiently.

Product Information

For questions about product dimensions, materials, configurations, compatibility, or routine care, include the product name or a link to its page. This allows us to review the correct item before responding.

Business Information

Brand: Jorqemal™
Company Name: Guangzhou Yewan Media Co., Ltd.
Email: service@jorqemal.com

Thank you for visiting our store. We appreciate your interest and look forward to hearing from you.